Business Process Services
Providing Unique Expertise to Achieve Scale.
Our expert teams can be deployed globally to support a variety of customer support functions including call center, finance and accounting, compliance, claims management, and other critical functions.
Business Process Services With Vertical Expertise
We provide experienced Business Process Experts with Vertical and Solution Expertise to scale up to meet peak needs for growth, mergers and acquisitions or to drive costs down significantly. Our global team is highly specialized in Financial Services, Insurance, Healthcare, and other commercial organizations with key focus areas such as customer experience and contact center, insurance underwriting and claims, fraud and risk mitigation, credit and collections, HR and benefits and compliance functions. In each area, we combine functional expertise along with knowledge of third-party solutions and Digital technologies that also may be utilized in the operations environment.
Why Industry Leaders Trust Quess GTS BPS
- Lean Operation Model and Omnichannel Support
- Analytics-Driven Decision making
- Simplified Delivery With Smart Staffing
- Multilingual & Multicultural Support
- Specialized expertise that can scale leveraging a global team
- Partnership model delivering excellence at a lower price point
How Quess GTS can help your business
Our expert teams can be deployed globally to support a variety of customer support functions including call center, finance and accounting, compliance, claims management, and other critical functions.
Further Read
Digitised the existing calling process to reduce disputes at a lesser TAT.
One of the world’s largest electronic device manufacturers with approximately 1B customers needed to address technical queries from its global clientele. Their existing calling process also needed a revamp.
